Shipping
Which shipping options are available at Sky Systems?
We offer standard and express shipping options depending on the destination, order size and selected shipping method. Exact shipping costs and delivery times are shown during checkout.
Austria
| Shipping option | Estimated delivery time | Price |
|---|---|---|
| Standard shipping | To be confirmed | Calculated at checkout |
| Express shipping | To be confirmed | Calculated at checkout |
Europe
| Shipping option | Estimated delivery time | Price |
|---|---|---|
| Standard shipping | To be confirmed | Calculated at checkout |
| Express shipping | To be confirmed | Calculated at checkout |
Delivery times are estimates and may vary depending on the carrier, customs clearance and destination country.
Which countries are included in Sky Systems shipping destinations?
We ship internationally. Available destinations may depend on the product, shipping method and current carrier availability.
How can I track my order?
You can track your order on our Track Order page using your tracking number. If you need help, you can also send us your order number through WhatsApp.
How are orders packed at Sky Systems?
Orders are packed carefully according to the product type, quantity and material to help protect the items during transport.
Returns
Can I return or exchange a product?
Return and exchange options depend on the product type, order type and condition of the goods. Please contact us with your order number before sending anything back.
What is the return or exchange period?
The applicable return period depends on your order and the legal return conditions. Please check our Refund Policy or contact our team for help.
Orders & Payment Methods
Which payment methods do you accept?
We accept the payment methods shown during checkout.
Can I change or cancel my order?
Please contact us as soon as possible. If the order has already been processed or shipped, changes may no longer be possible.
Gift Cards & Voucher Codes
How can I use a voucher code?
You can enter your voucher or discount code during checkout before completing your order.
Products & Services
Do you sell wholesale?
Yes. Sky Systems supplies jewelry components, cords, findings, accessories and related products for wholesale customers, designers, shops and manufacturers.
Can I request product advice before ordering?
Yes. You can contact us before placing an order and our team can help you choose suitable cords, findings, clasps, sizes and materials.