Privacy Policy

Last updated: 27.11.2025

This Privacy Policy explains how SKYJACOB Limited collects, uses, and protects your personal data under the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong.

1. Data We Collect

We collect:

  • Name, address, phone number, email

  • Payment information (processed securely by payment providers)

  • IP addresses, browser information, device type

  • Order history

  • Analytics (cookies, pixel tracking)

2. How We Use Your Data

We use your data for:
✔ Processing orders
✔ Shipping and delivery
✔ Customer support
✔ Fraud prevention
✔ Marketing (only if you opt-in)
✔ Website optimization and analytics

3. Sharing Your Data

We share necessary data with:

  • Shopify (hosting & processing)

  • Payment processors (Stripe, PayPal, etc.)

  • Shipping providers (HK Post, DHL, FedEx, etc.)

  • Analytics tools (Google, Meta, etc.)

We never sell your data.

4. Retention

We retain your data only as long as necessary for legal, tax, and operational reasons